X-Paste is a product of PRIMAL - THE TOTAL DESIGN COMPANY LIMITED and we're completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the Contact Us page.

The full registered address of PRIMAL - THE TOTAL DESIGN COMPANY LIMITED is;

3 CLAIRMONT GARDENS

GLASGOW

G3 7LW

We accept credit and debit card payment as well as PayPal transactions. When you receive a confirmation of order e-mail, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we e-mail you an invoice.

We will normally send your order to you within 3 business days . For orders made from the UK or the European Union, 17.5% VAT is included in the price.

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.

They are only decrypted after they reach our computer.

They are not held in clear text on any web site.

We guarantee your satisfaction. All of our products come with a 1 year no quibble guarantee.

We do not disclose buyers’ information to third parties other than its banking partners as part of the order placement and  ulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option.

They are also used after you have logged on as part of that process.

You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to take and fulfill customer orders and only disclosed to third-parties for goods delivery purposes.

Money-back guarantee.

If you are not completely delighted with the X-Paste, simply return the unit to us within 14 days of receipt and we will refund the original amount you paid within 14 days of us receiving the unit back. You will need to pay for the return postage and we recommend you use a ‘signed for’ service in order to confirm delivery.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk